Privacy Policy

Last updated: 5 October 2026

This policy explains what personal data we collect through flsjewelry.com, why we collect it, and the rights you have. Please read it before submitting an inquiry.

1. Who we are

Guangzhou Flows Jewelry Co., Ltd
Y66, 5th Floor, Jinxing Building, No. 1 Hanjing Road, Tianhe District, Guangzhou City, China
Email: [email protected]
WhatsApp: +86 137 1126 5710 / +86 157 6714 8742

2. What we collect

Information you give us. When you submit our inquiry/contact form we collect the name, email address, telephone number and message you enter. If you contact us by email or WhatsApp, we receive whatever you choose to send.

Technical information. Like most websites, our hosting, security and delivery providers record technical data such as your IP address, browser type, device type, referring page and the pages you visit.

We do not collect payment card details on this website. We do not sell goods or take payment online through this site.

3. Why we use it

  • To answer your inquiry and communicate with you about products, quotations and orders (this is necessary to take steps at your request before entering into a contract, and our legitimate interest in running our business).
  • To keep the website secure, available and working properly (legitimate interest).
  • To comply with our legal and accounting obligations.

4. Cookies

We use strictly necessary cookies, for example to keep your browsing session and cart contents working. Where analytics are enabled, we also use cookies that help us understand how the site is used. You can block or delete cookies in your browser settings; some parts of the site may then not work as intended.

5. Who we share it with

We do not sell your personal data. We share it only with:

  • Service providers acting on our instructions — website hosting, email delivery, CDN/security and analytics providers.
  • Logistics partners and carriers, once an order has been placed, so that goods can be delivered.
  • Professional advisers, courts or authorities, where we are required or permitted by law to disclose.

6. International transfers

Our website, email and business systems may be hosted on servers located outside your country, including in the United States and the European Union. Where personal data is transferred internationally we rely on appropriate safeguards, such as standard contractual clauses.

7. How long we keep it

Inquiry correspondence is kept for as long as needed to deal with your request and then for a reasonable business record period. Server and security logs are normally retained for up to 12 months.

8. Your rights

Depending on where you live — for example if you are in the European Economic Area or the United Kingdom — you may have the right to:

  • access the personal data we hold about you;
  • ask us to correct inaccurate data;
  • ask us to delete your data;
  • restrict or object to our processing;
  • receive your data in a portable format;
  • withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact [email protected]. You also have the right to lodge a complaint with your local data protection authority.

9. Security

We use HTTPS across the website, restrict administrative access and apply regular software updates. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Children

This site is intended for business and trade buyers. It is not directed at children and we do not knowingly collect data from them.

11. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top will change when we do.

12. Contact

Questions about this policy or your data: [email protected]